POST User/SupportTicket/Create

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
TicketId	integer	None.
TicketNumber	string	None.
RequesterName	string	None.
RequesterEmail	string	None.
PhoneNumber	string	None.
IssueTypeId	integer	None.
Message	string	None.
StatusId	TicketStatus	None.
CreatedOn	date	None.
CreatedByUserId	integer	None.
LastUpdatedOn	date	None.
ClosedOn	date	None.
IsDeleted	boolean	None.
IssueTypeEnum	IssueType	None.
IssueTypeLookup	SupportIssueType	None.
Attachments	Collection of SupportTicketAttachment	None.

Request Formats

application/json, text/json

Sample:

{
  "TicketId": 1,
  "TicketNumber": "sample string 2",
  "RequesterName": "sample string 3",
  "RequesterEmail": "sample string 4",
  "PhoneNumber": "sample string 5",
  "IssueTypeId": 1,
  "Message": "sample string 7",
  "StatusId": 1,
  "CreatedOn": "2026-06-01T14:41:44.4216607-04:00",
  "CreatedByUserId": 1,
  "LastUpdatedOn": "2026-06-01T14:41:44.4216607-04:00",
  "ClosedOn": "2026-06-01T14:41:44.4216607-04:00",
  "IsDeleted": true,
  "IssueTypeEnum": 1,
  "IssueTypeLookup": {
    "IssueTypeId": 1,
    "IssueTypeName": "sample string 2",
    "IsActive": true
  },
  "Attachments": [
    {
      "AttachmentId": 1,
      "TicketId": 2,
      "FilePath": "sample string 3",
      "CreatedOn": "2026-06-01T14:41:44.4216607-04:00"
    },
    {
      "AttachmentId": 1,
      "TicketId": 2,
      "FilePath": "sample string 3",
      "CreatedOn": "2026-06-01T14:41:44.4216607-04:00"
    }
  ]
}

application/xml, text/xml

Sample:

<SupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Li.CQATS.Audit.Library.SupportTicket">
  <Attachments>
    <SupportTicketAttachment>
      <AttachmentId>1</AttachmentId>
      <CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn>
      <FilePath>sample string 3</FilePath>
      <TicketId>2</TicketId>
    </SupportTicketAttachment>
    <SupportTicketAttachment>
      <AttachmentId>1</AttachmentId>
      <CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn>
      <FilePath>sample string 3</FilePath>
      <TicketId>2</TicketId>
    </SupportTicketAttachment>
  </Attachments>
  <ClosedOn>2026-06-01T14:41:44.4216607-04:00</ClosedOn>
  <CreatedByUserId>1</CreatedByUserId>
  <CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn>
  <IsDeleted>true</IsDeleted>
  <IssueTypeEnum>GeneralInquiry</IssueTypeEnum>
  <IssueTypeId>1</IssueTypeId>
  <IssueTypeLookup>
    <IsActive>true</IsActive>
    <IssueTypeId>1</IssueTypeId>
    <IssueTypeName>sample string 2</IssueTypeName>
  </IssueTypeLookup>
  <LastUpdatedOn>2026-06-01T14:41:44.4216607-04:00</LastUpdatedOn>
  <Message>sample string 7</Message>
  <PhoneNumber>sample string 5</PhoneNumber>
  <RequesterEmail>sample string 4</RequesterEmail>
  <RequesterName>sample string 3</RequesterName>
  <StatusId>Open</StatusId>
  <TicketId>1</TicketId>
  <TicketNumber>sample string 2</TicketNumber>
</SupportTicket>

multipart/form-data

Sample:

<SupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Li.CQATS.Audit.Library.SupportTicket"><Attachments><SupportTicketAttachment><AttachmentId>1</AttachmentId><CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn><FilePath>sample string 3</FilePath><TicketId>2</TicketId></SupportTicketAttachment><SupportTicketAttachment><AttachmentId>1</AttachmentId><CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn><FilePath>sample string 3</FilePath><TicketId>2</TicketId></SupportTicketAttachment></Attachments><ClosedOn>2026-06-01T14:41:44.4216607-04:00</ClosedOn><CreatedByUserId>1</CreatedByUserId><CreatedOn>2026-06-01T14:41:44.4216607-04:00</CreatedOn><IsDeleted>true</IsDeleted><IssueTypeEnum>GeneralInquiry</IssueTypeEnum><IssueTypeId>1</IssueTypeId><IssueTypeLookup><IsActive>true</IsActive><IssueTypeId>1</IssueTypeId><IssueTypeName>sample string 2</IssueTypeName></IssueTypeLookup><LastUpdatedOn>2026-06-01T14:41:44.4216607-04:00</LastUpdatedOn><Message>sample string 7</Message><PhoneNumber>sample string 5</PhoneNumber><RequesterEmail>sample string 4</RequesterEmail><RequesterName>sample string 3</RequesterName><StatusId>Open</StatusId><TicketId>1</TicketId><TicketNumber>sample string 2</TicketNumber></SupportTicket>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

IHttpActionResult

None.

Response Formats

application/json, text/json, application/xml, text/xml, multipart/form-data

Sample:

Sample not available.